UK Courier Service Information
For all UK orders your parcel will be delivered via Hermes whose couriers operate and live in your local area. Hermes also deliver parcels for other major retailers including Next, so you may already know the courier.
Your Parcel will normally be delivered during office hours (9am-5pm) Monday to Saturday, however please note deliveries can take place anytime between 8am-8pm, we are unfortunately unable to specify the time at which your goods will be delivered to you. If you are not around to accept delivery the courier will try to leave the parcel with a neighbour or in a safe place. You will be notified via email/text regarding collection of Click & Collect orders, when you order is ready to collect from your chosen store.
All parcels can be tracked via http://www.hermes-europe.co.uk using your postcode and tracking number that will be emailed to you once your parcel is shipped.
The feedback we receive about Hermes is that it is a fantastic courier service.
See for yourself.
International Courier Service Information
For all international orders your parcel will be delivered by your local courier service. Please check with your local courier service for further details.